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ITILfree Materials
For many years our Free PRINCE2 material page has been a popular draw for people researching PRINCE2 or undertaking self study as well as a supporting resource for corporate users. We aim to do the same with ITIL here so if you know of any useful information we should include please :
ITIL Videos and Podcasts
ITIL Overview/introduction (4min)
ITIL V3 Foundation exam tips (5min)
ITIL: the basics (8 min)
Business benefits of ITIL (6 min)
Other ITIL Material
ITIL Roadshow presentation slides [R]
ITIL Framework maps
ITIL Framework Diagram [R]
ITIL Forums
ITIL Community Forum
ITIL Forums
Techexams -
ITIL Wiki
ITIL wikipedia
ITIL Blog
ITIL Service Management
The IT Skeptic
Core ITSM
ITIL Exams or tests
ITIL Mini Quiz [R]
Free ITIL Quiz check
40 test questions
Current official sample paper
Six older sample papers
ITIL Templates
Complete template set as part of Community Edition download [R]
About ITIL Exams
About the Qualification scheme
Credit Profiler
ITIL Qualifications Summary [R]
ITIL Software
Of course using PROJECT in a box to help you set up ITIL would be a great start. Download Community Edition for free here.
Other ITIL Material
Best Management Practice-
ITIL Publications guide
ITIL©
Free Materials
Community Edition provides the complete ITIL framework with templates, navigation structure and guidance tips. Free software to use as long as you want. Download here.
All PROJECT in a box commercial packages support the ITIL framework which can be added as a commercial extension. With these packages you can also personalise/customise your framework.
Product Focus (click icon for full info)
ITIL Resources
The following links allow you to explore some of the ITIL areas:
ITIL free stuff
Or why not find out more about other project and programme methodologies:
Methods for less complex projects