PIAB provide support to customers in-line with the type of product they are using and the type of maintenance agreement they have in place. We know that support is a key part of the package of services we supply to users. We never take this for granted and always try to respond quickly and effectively to customer issues.
Support is provided during UK office hours excluding Bank Holidays. In practice we are often able to respond outside these hours so contact us and if we are here we will respond.
You can use the following approaches to contact us:
phone: +44(0)1993 810425
Other useful information:
Our commercial customers can access their account pages to download installers and licence keys.
Users also find our Knowledge base a very useful resource.
You may also find our project management survey helpful. Have your say on project management and what tools you need to support you in just ten questions.